TERMS & CONDITIONS

Welcome to KANSO’s webshop. 

 

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern KANSO’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

 

DISCLAIMER – LEGAL NOTICE

KANSO does not guarantee that the information provided on the website is complete, accurate or up to date. Although we endeavour to provide correct information regarding colours, pictures, texts, prices and warehouse stock, inaccuracies, typographical errors or omissions can occur. In the case of incorrect prices or available stock we will give you the opportunity to cancel the order. KANSO reserves the right to change the content and information provided in the website at any time.

 

Through this website you are able to link to other websites which are not under the control of KANSO. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

 

Every effort is made to keep the website up and running smoothly. However, KANSO takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

PERSONAL INFORMATION

When shopping with KANSO we will save some of your information to help fulfil your order. KANSO treats all personal information as confidential and nothing is passed on to third parties. You have the right to request access to your data and if there is anything incorrect you can get it changed or removed.

 

What information is collected?

If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, and shipping details so that we can process and fulfil your order and provide you with a personalised shopping experience. All personal data is dealt with confidentially and we will not sell or disclose any personal data to third parties unless necessary. We will ask for your telephone number to be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

 

You can at any time end the subscription to our newsletter by sending an email to hello@kanso.in. 

 

DISCOUNTS & OFFERS

Discount codes and offers will be available from time to time. Each discount may have specific guidelines with geographical and age requirements. A clear start and end time will be indicated; these will be according to Indian Standard Time (IST) and discounts outside these times will not be accepted. Any discounts or offers will not be valid in conjunction with any other offer or promotion and no cash alternative will be given. KANSO reserves the right to amend or change any offer or discount at any time without notification.

 

ORDERS

Orders can be placed on the webshop and are not binding until KANSO has confirmed the order by issuing an order confirmation. Once you have placed your order we will send you a preliminary confirmation via email and normally process your order within 5 business days. We operate Mon-Sat except for public holidays. In the case of a delay, e.g. due to stock availability, we will inform you promptly. Once your order has been shipped we will send you the final confirmation and tracking information for your order via email.

 

PAYMENT & SHIPPING

You can pay online via Credit or Debit Card using our secure Payment Gateway, Citruspay. If you order from India, prices include VAT at 5%. For all countries outside India, local charges such as import duties and/ or sales tax may apply. These charges are at your expense and we recommend that you contact your local customs office for more information.

 

SHIPPING COSTS & DELIVERY

Listed below are general shipping costs calculated in Indian Rupees:

India: Free


International Speed Post (Tracked): 1500 INR
International FedEx Priority: 5000 INR 

 

All our shipments are sent by Aramex, FedEx or India Post from our studio in Chennai. The estimated delivery time is 3-6 business days within India and 10-15 business days to all other countries after the order has been processed. In case of delays, you will be informed by email. Delivery times vary depending on the country and customs issues and are therefore only indicative. Please email us at hello@kanso.in to confirm before you place your order. KANSO reserves the right to delay any order due to payment validation checks. 

 

LAW

Any disputes relating to these terms of use shall be settled according to Indian law by Chennai City courts.  You must comply with all applicable laws and regulations.

 

You agree to be bound by these terms and conditions when using this website and/or placing an order from this website. KANSO reserves the right to update or modify these terms and conditions at any time without prior notice. We therefore recommend you to review these terms and conditions whenever you use this website.